Human community is marked by mutual support and friendship, but also by differing views, conflicts of interest, and prejudices. Regular discussions engender greater mutual understanding and prevent unnecessary conflicts from arising.
Through unequivocal decision-making powers and self-imposed moderation of all involved many conflicts can be headed off in advance.
The working-together of our Brothers and Sisters is not characterized by the absence of conflicts, but by the manner in which these are resolved. Conflicts also offer an opportunity for all involved to find novel and optimized solutions; humility, love, and mutual respect facilitate this. Here a distinction should be made between the person and the matter at hand. Frequently, despite having good intentions, one unconsciously makes mistakes.
It is important to look for causes and not for culprits. However, in cases where problems stem from lack of calibre in individual ministers or commissioned persons, one must be prepared to address these and, if necessary, reassign personnel. Necessary interviews should be conducted on a dignified plane.
When conflicts of this kind cannot be thus resolved, each and every one may turn in full confidence to a higher Church authority.
“Put on therefore, as the elect of god, holy and beloved, bowels of mercies, kindness, humbleness of mind, meekness, longsuffering; forbearing one another, and forgiving one another, if any man have a quarrel against any; even as Christ forgave you, so also do ye. And above all these things put on charity, which is the bond of perfectness.” (Colossians 3:12-14)
(Extracted from “Guideline Serving and Leading” – http://www.nak.org/en/about-the-nac/guideline-serving-and-leading/)